Previous incidents
Temporary Server Glitch
Resolved Jul 16, 2025 at 7:38am UTC
Incident resolved.
The dashboard.hit-pay.com experienced downtime due to a status 500 error. Multiple checks from different regions confirmed the issue, and the incident was acknowledged quickly. After some time, the monitor recovered automatically from the downtime, resolving the issue without any manual intervention.
1 previous update
Network Connectivity Error
Resolved Jul 4, 2025 at 5:05pm UTC
Incident resolved.
The monitor for dashboard.hit-pay.com went down due to a timeout error, leading to status 503 errors being reported from various regions, including Asia and North America. The issue was resolved automatically shortly after it started, with the monitor recovering within moments for all regions.
1 previous update
Network Connectivity Error
Resolved Jul 4, 2025 at 3:54pm UTC
Incident resolved.
We experienced a temporary service disruption due to a network connection issue between our application server and database. The issue has been identified and resolved. Services are now operating normally.
1 previous update
Timeout (no headers received)
Resolved Jul 4, 2025 at 3:25pm UTC
Incident resolved.
1 previous update