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Degraded

Slow API responses

Sep 30, 2025 at 4:44am UTC
Affected services
HitPay Services

Resolved
Sep 30, 2025 at 6:05am UTC

We have re-enabled PayNow payments and error rates are now significantly lower.
We are still monitoring the situation to ensure stability.

Updated
Sep 30, 2025 at 5:45am UTC

Some of our APIs are slowly recovering, and response times are improving.
However, PayNow payments remain temporarily disabled while we continue to work on a full resolution.

Our team is monitoring closely and will provide further updates as recovery progresses.

Created
Sep 30, 2025 at 4:44am UTC

We are currently investigating reports of degraded performance affecting some of our APIs.
Requests may take longer than usual to complete.

Our engineering team is actively working on identifying the root cause and will share an update shortly.