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Degraded

PayNow Collections Issue

Sep 11, 2025 at 3:19pm UTC
Affected services
HitPay Services

Resolved
Sep 11, 2025 at 4:27pm UTC

We’re pleased to inform you that the PayNow collections issue has been resolved. Our banking partner identified the root cause and implemented a fix, and transactions are now processing normally.

Updated
Sep 11, 2025 at 4:07pm UTC

Our banking partner has identified the root cause of the PayNow collections issue and is working on a fix. We will continue to monitor the situation closely and provide further updates as soon as service is fully restored.

Created
Sep 11, 2025 at 3:19pm UTC

PayNow collections are currently affected due to an ongoing issue at our banking provider. We are working with them to resolve it. Other payment methods remain available. We will share an update as soon as this is fixed. For urgent cases please contact support@hit-pay.com.